Author: Karen Putz

  • Wordless Wednesday–A Special Wall in my Office

    I had these four plaques scattered in various spots around the house–one was in a nightstand drawer, two were in boxes and one was in an office drawer.   One day last year, I gathered them all together and hung them above the key holder in my office.   The small one on the upper left was a gift from my Mom during my first year of college.  It says, “Hang on, Friday’s coming!”  My Mom sent it after one particularly hard week when I was really homesick and having a difficult time understanding the teachers in class.

    The one on the upper right was given to me by my Aunt Gertie. It says, “Lovely flowers are smiles from God.” Aunt Gertie, my Mom’s sister, was profoundly deaf and she was battling cancer.  She didn’t have much time left.  I was ten at the time, sitting on the edge of her bed and I remember her smiling.  There’s a picture of Aunt Gertie somewhere in one of my Mom’s albums; my sister Jeanie is holding a huge toy comb over her bald head and everyone is laughing.  So when I see flowers, I think of Aunt Gertie.  

    The large one on the lower left was simply one that I found at either a garage sale or a store.  It says, “The nicest days are full of love.”  I had that one and Aunt Gertie’s plaque hanging on my bedroom wall for many years.

    The last one on the lower right was given to me by my first itinerant teacher, Mrs. Rellis.  Mrs. Rellis was a special teacher–she was the first teacher to sit me down and challenge me not to let my hearing loss hold me back.  It says:

    The grand essentials to happiness in this life are

    something to do,

    something to love, and

    something to hope for.

    Those four plaques are my source of inspiration every time I hang up a key.  Do you have a source of inspiration that is special to you?  Tell me about yours in the comments below.

    This photo is a part of Wordless Wednesday, even though I used a bunch of words to describe it.

  • Kathy Buckley, Comedian & Humanitarian

    The first time that I saw Kathy Buckley on Comedy Central, I was blown away.  There, standing on stage, was a hard of hearing gal firing off jokes and one-liners.  Every now and then, I would see her throw in a sign or two, perhaps out of habit or perhaps to connect with the many deaf and hard of hearing people who enjoy her comedy routines.

    Kathy is still involved with comedy and currently working on a routine called “Puberty at 50.”  She is a speaker who is in high demand and every time that I talk with her, I find that she’s flying off to one place or another.   I once saw Kathy speak to group of parents and professionals, and I watched how she connected to everyone in the room with her stories and slices of inspiration.  She is indeed, a master at public speaking.   Kathy is also on the Anthony Robbins Life Mastery Classes.

    Take a look at the awards she has won throughout the years:

  • Achievement Award for the Year 2002:
    Reynolds Society
  • American Hero Award: City of Hope
  • Empowering Women Around the World: CARE Communication and Leadership Award: Toastmaster International
  • Media Awareness Award; The Dole Foundation
  • Hero Award: Challenge Center
  • Woman of the year: Oralingua School
  • Valley of the Hearts Award: Parents Helping Parents
  • Lois Tarkanian Award: Lois Tarkanian Founding Administrator
  • Better Hearing Achievement Award: Better Hearing Institute
  • Help America Hear Humanitarian Award: Hear Now Foundation
  • Individual Achievement Award: National Council on Communicative Disorders
  • Award of Excellence: New York State Theatre Education Association
  • Walter Knott Service Award: Goodwill Industries
  • President Awards: PATH
    Ovation Award: Best Writing
  • Drama-Logue Award: Best Writing, Best
  • Performance Media Access Award: Best Play
  • Cine Golden eagle Award: Outstanding
  • Video Production PBS Special: No Labels, No Limits
  • Media Access Award: 2002 Outstanding
  • Television Special: No Labels, No Limits, Executive Producer
  • My daughter picked up her book, If You Could Hear What I See and read through it three times. She was so inspired by Kathy’s life, that she selected her book for an autobiographical book report for school.

    Check out a recent article about Kathy at Disaboom:  Comedian Kathy Buckley Continues to Draw Laughs

  • Meeting Bloggers at the ALDACon

    At the CSDVRS booth at the ALDACon, I noticed two gals moving toward me and I instantly knew who they were.  I recognized Abbie from her blog, Chronicles of a Bionic Woman and Jennifer from Surround Sound. I’m pretty sure one of us squealed as we gathered in a hug.
    Jennifer, Karen and Abbie

    Then a short time later, I recognized another blogger who came up to the booth, LaRonda from The Ear of My Heart.

    Karen and LaRonda
    Karen and LaRonda

    It was wonderful to meet all three of them and get to spend a little time together.  Jennifer, Abbie and I went out to dinner but I couldn’t find LaRonda to join us and I didn’t have her pager addy.  (Note to self, next time, gather that contact info before any conferences!).  I would love to sit down and have lunch with LaRonda someday– I guess a trip out west is in order!

    Tina Childress joined us at dinner and we went to a Japanese restaurant and filled up on sushi.  Two other guys joined us, (I’ve forgotten their names already!) and I was the only one there without a cochlear implant.  Not a problem, as I relied on good ‘ole lipreading and Tina jumped in to interpret whenever I got lost in the train of the conversation.

    Abbie and Tina
    Abbie and Tina

    Jennifer cracked me up when she turned to me and said, “You know, I’ve just got to tell you this.  You’re so much prettier than in your pictures on the blog!”

    That does it, I’ve gotta learn how to use those airbrushing tools in Photoshop.

  • Staunch Republican is Now Voting for Obama

    News flash:

    Dennis O’Brien, past-president of West Suburban Association of the Deaf and a long-time Republican, has announced that he will be voting for Barak Obama on Tuesday. *

     

     

     

    *This public service announcement has been an outright lie, but it sure was fun to watch him walk around the Halloween party with that announcement taped to his back.

  • CSDVRS at the ALDA Conference


    It’s been an amazing weekend so far, and it’s only Friday.  Yesterday, I joined the CSDVRS team at our booth at the Association of Late-Deafened Adults Conference.  I attended the first ALDA conference twenty years ago, just a few years after I became deaf, so it has been fun to reconnect with some of the faces that I saw long ago.

    At the CSDVRS booth, we are showcasing the two new videophones:  Z150 and Z340.   Both of the videophones can be used with Voice Carry Over.  This allows a person to use their own voice to talk to the person they are conversing with, and at the same time, have an interpreter on the videophone translating what is said.  The user can choose between American Sign Language, English-based Sign Language, or lipreading. 

    There were several people who tried VCO on the CSDVRS videophones for the first time and were simply stunned at the ease of using the phone.  There were others who called their friends directly and chatted face to face.  That’s what I love about my work with videophones– just seeing a face light up when they connect with someone in a way that they’ve never done before–priceless.

    Customer Julie Chavez makes a VCO call:

    Phil Bravin and Sherri Collins
    Phil Bravin and Sherri Collins
  • Finding Love Songs on Twitter

    At the Sparkplugging/One2OneNetwork event last week, one of the items in the swag bag was a gift certificate for iTunes.  I was really excited to see this, because I was getting a little tired of the same old music playing over and over.  It was time for some fresh music, but I had no clue where to start.  I’ve spent money on CDs before only to find that I only liked one song on an entire CD. 

    I started wondering how I could get some new love songs to try out.  Then it hit me:

    Twitter!

    I was tired of hearing my son’s rock and rap music blasting in the house, so I knew I wanted to go for something mellow and meaningful.  So I put out this tweet:

    And guess what?  I have a whole bunch of love songs to try out before I buy them on iTunes:

    ZenMonkey
    ZenMonkey @deafmom, “The Story” by Brandi Carlile.

    Only one song was repeated twice as a favorite, Elton John’s Your Song.  I also received several via direct message, but since they came in privately, I’m guessing they didn’t want their choices to be shared.   I’m so excited that I have a list of songs to pull up lyrics to and to start learning some new music.  

    Thanks, Twitterville!

    My favorite love song is Just the Way You Are by Billy Joel.  This was the song played at our wedding. 

    What’s your favorite love song?

  • Equip for Equality Fundraiser

    Last night, I attended a fundraiser for Equip for Equality, a non-profit organization that provides legal assistance for people with disabilities.  I attended as the guest of Patrick Hughes, owner of Inclusion Solutions who co-chaired the fundraiser.  You may remember Patrick from this interview over at Diversity, Inc.: Patrick Hughes, President of Inclusion Solutions.

    Before I met Patrick, I knew about Equip for Equality from my friend, Howard Rosenblum, a deaf attorney who has been with the organization since 2001.  When Steak ‘n Shake denied me service in the drive-thru back in January, I asked Howard to work with me to try and change the way deaf and hard of hearing people are served in the drive-thru.  We’re still working together to make changes in the drive-thrus at Steak ‘n Shake.

    There’s another reason I attended the Equip for Equality fundraiser.  Several years ago, when I first started up Illinois Hands & Voices, I received information about a family from Naperville who was struggling to obtain appropriate support services for their son.  I met with the Abou Ezzi family and met their son Tony, who is hard of hearing.  Tony was attending a local high school and had a difficult time accessing all of the communication that was going on in the classroom.  Believe it or not, one of the accommodations suggested by the school was a swivel chair, so that Tony could swivel around and read his classmates lips.

    I met with the family and suggested using CART (Communication Access Realtime Translation).  Tony was a bit hesitant to try it.  “Can you just try it for two weeks and if you don’t like it, we won’t bring it up again,” I asked him.  He agreed.

    I joined the family at the IEP meeting and after a lengthy discussion, the school agreed to try CART in the classroom.  The very first day, Tony came home and told his mom that he had no idea he was missing so much discussion going on around him in the classes.  Tony continuted to utilize CART services throughout high school and graduated with honors.

    Tony became a huge advocate of CART, but found himself encountering resistance from the college he choose to attend after high school.  That’s where Equip for Equality came in; they stepped up to bat and helped to make CART a reality for Tony’s college classes.  Tony is now about to graduate and plans to attend law school to become an attorney.

    This is why I continue to refer families to Equip for Equality.

    Left to right:

    Michael Abou Ezzi, Tony Abou Ezzi, Howard Rosenblum, Karen Putz and Betsy Abou Ezzi

  • Social Networking for Parents of Deaf/Hard of Hearing Kids

     

    There’s a nifty little community building up over at Ning:

    Parents of Deaf and Hard of Hearing Kids

    If you’re a parent of a deaf or hard of hearing child/children, come and join us!

     

    And if you have nothing better to do during your day, follow me on Twitter.

  • Milanka Dukic, Medical Billing Support

    Milanka Dukic handles phone calls all day long.  She works for Corvel, a company that handles workman’s compensation claims. Milanka works in the billing department, correcting information on medical bills and handling provider status calls.”At Corvel, we get claims from other insurance companies and we scan the bills– then we anaylize the bills to make sure the PPO reduction is correct before we send  them for recommend payment,” Milanka explained.   We’re also handle customer service for them and they don’t have to deal with providers, we do all the work for them.” 

    Milanka is profoundly deaf without her hearing aids, but is able to   manage phone calls with an amplified phone.   Handling the phone isn’t easy for her, especially when talking with someone who has a heavy accent.  She will ask people to slow down when she has difficulty understanding them.   

    During staff meetings, Milanka sits at an angle so that she can lipread her boss and coworkers.  ” I have to read lips, which I do most of the time,  When I take out my hearing aid, I don’t hear at all, not even a loud thunderstorm.”Milanka graduated from Hinsdale South in 1985 and took some courses at a local community college.   She ended up paying for an interpreter out of her own pocket (before the ADA took effect) and decided to go and look for work instead.

    During her first interview at a local hospital, Milanka decided not to share any information about her hearing loss.  Looking back, she felt that it was a big mistake, as she faced questions that she didn’t expect and wasn’t open to answering them.  “I was scared to tell her I was hard of hearing, because I was afraid she might cut the interview short and send me home.”  Milanka didn’t get the job anyway.

    Milanka met a woman out of the blue who helped her get her first job as a Data Entry Clerk at the same college that she attended previously.  During that interview, Milanka decided to be open about her hearing loss and got the job. 

    “When deaf or hard of hearing people are ready for an interview, make sure you tell them [the potential employer] ahead of time that you’re hard of hearing or deaf and they will work it out.  Because if you don’t, that’s going to make it worse and they’ll be unprepared on how to communicate with you.  You’ll be surprised–there are people out there who will open doors for you to work with them.”

    Milanka has been working with Corvel since 2001 and she enjoys her work there.   “I teach my co-workers sign language at work and they love it!”

  • A Week of Networking, and a Birthday

    What a week.

    On Wednesday, I met with Donna Cutting, author of The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service at Maggianos, one of my favorite restaurants.  It was the first time for Donna to dine at Maggianos and I think I successfully converted her into a Maggianos junkie. We talked about everything under the sun, from writing to traveling to bucket lists.  It was a very enjoyable lunch!

    Last night, I headed out to Lake Shore Drive for the Girls Night Out event sponsored by Wendy Piersall from Sparkplugging; Epson and One2One Network.  I wasn’t sure if an interpreter was going to show up as the agency never received my email request and then struggled at the last minute to try and find someone.  As it turned out, there was no interpreter, but I managed to make it through the evening firing up the lipreading skills.  Everyone was friendly and most were easy to understand.  Liz Strauss and I had a moment where I couldn’t lipread a thing she said and she resorted to some creative fingerspelling to help me out.  I chatted with Barbara Rozgonyi and convinced Deb DiSandro of the benefits of Twitter.  As I moved around the room, I discovered that several of the writers from the Chicago Moms Blog and Fifty-Something Moms Blog were scattered here and there.  We all gathered together for a picture:

    It was a nice evening connecting to all these cool gals and being able to talk about blogging and the business of writing.  I left with some great swag–now I no longer envy those who went to BlogHer.

     (left to right: Wendy Piersall, Liz Strauss, Moi, Barbara Rozgonyi)

    Last, but not least, today’s a special day.  My middle kiddo is now a bona-fide, certified teenager.  Happy Birthday, Lauren!